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Head of Operations

About the Company

AstroLabs Talent

City

Dubai

Job Type

Full Time

Start Date

Immediately

Category

Operations

Overview

We are currently working with one of the top high-growth tech companies in the region. Their scope of work is enabling e-commerce businesses, from SMEs to enterprise organizations, with fast, reliable, and convenient last-mile logistics services. They’re currently looking for a Head of Operations in the UAE to join their awesome team.

As a Head of Operations, you will be responsible for taking on the leadership of the company’s operations team and achieving the right ambitions.

What you’ll be doing:

  • Build and retain a high-quality fleet that sets the industry standard and improve the quality of the fleet
  • Reduce delivery times and operating costs while ensuring profitability
  • Optimize operations through innovation and process development
  • Manage multiple internal and external stakeholders including customers, partners, and internal stakeholders
  • Drive efficiencies and ensure the company is working profitably and optimally
  • Ensure that clients are getting a great onboarding and after-sale experience

Qualifications:

  • 7 + years of experience managing Operations functions within the SAAS, e-commerce, or last-mile industries
  • At least 2 years of experience in a startup or tech company
  • At least 3 years of leadership experience
  • Engineering background or MBA graduate or an MA in Business, Economics
  • Lean Six Sigma
  • MS Excel/ Google Sheets wizard
  • This is an analytical role – you should love numbers, be able to spot trends and make decisions based on data
  • Knowledge of e-commerce logistics space would be a bonus

If you like to thrive in a fast-paced startup and are able to work in a high-pressure environment, have an entrepreneurial mindset, can manage multiple projects while prioritizing workload, and have excellent leadership skills with a passion for building and managing high-performing teams, then apply now!