Overview

Key Responsibilities: 

We are looking for an enthusiastic Sales Manager to build and manage the sales team, lead the Customer success department, in addition to grow the key strategic accounts in the hospitality business.

His/Her main and key responsibilities are:

  1. Develop lead generation, set and meet sales targets and KPI’s for the team;
  2. Manage day-to-day performance of all sales team members by providing guidelines and adhering the team to targets, timelines, and client satisfaction;
  3. Supervise the business, clients, and team to ensure client needs are met with the highest standards and expectations;
  4. Conduct outdoor sales for key strategic clients to promote company products and sell the services;
  5. Build and maintain strong and key relationships with all clients;
  6. Coordinate with cross functional departments to engage support for activities aimed to drive business growth (Tech, Operations, Customer Service, Corporate)
  7. Embody company culture and maintain high sales employee engagement;
  8. Collaborate with departments for sales technology initiatives;

Who are we looking for?

  • A proven ability to perform well under pressure and against aggressive goals and deadlines whilst maintaining professionalism and a good spirit at all times.
  • You will be skilled identifying new business opportunities to drive additional revenues for the firm.
  • Naturally engaging and have an aptitude for gathering and using data to inform and persuade others to make business decisions
  • Engage in a company culture that encourages work hard/play hard ideology

Requirements:

  • At least 5 years years of experience in outdoor sales and managing a team;
  • Self-motivated with proven ability to perform well under pressure and against goals and deadlines
  • Excellent written and verbal English skills,
  • Excellent communication, listening, and training skills with strong attention to detail
  • Must be skilled in CRM sales/ productivity systems;
  • Must be skilled in Microsoft Office with an emphasis on Excel, Word and Outlook
  • Strong organizational and time management skills;
  • Team and motivational leader; and
  • An advantage if you have worked in a tech company/ restaurant operations!

About serVme

serVme is a CRM, data analytics system that allows restaurants and clubs to understand data about their diners in order to provide them with the best customer and personalized dining service. By enhancing their operations and collecting guest data restaurants can market directly to their diners and increase footfall, revenues, and lower their marketing budget. We are a growing startup with presence in UAE and Lebanon and growing into other markets.